How can we help?

Whether you need a hand getting started, have a question about a feature, or just want to say hello — we've got you.

Email us at support@spoyla.com We typically reply within 24 hours

Frequently Asked Questions

Is Spoyla free?

Yes — completely free. Creating wishlists, adding items, sharing with friends, coordinating gifts, joining groups, tracking events — all of it. No paywalls, no "premium tier" to unlock basic features, no trial periods. You get the full experience from day one.

How is Spoyla different from other wishlist apps?

Most wishlist apps let you save items and share a list. That's where they stop. Spoyla goes further:

  • Any store, any website. Paste a product link from anywhere on the internet and we'll create a rich item card automatically. You're not locked into one retailer.
  • Gift coordination built in. Friends can mark items as "Buying," "Purchased," "Making It," or "Group Gift" — and you'll never see who's doing what. No duplicate gifts, no ruined surprises.
  • Group gifting. Multiple people can chip in on a single gift without a messy group chat or Venmo chain.
  • Sizing profiles. Store your clothing and shoe sizes with notes so your friends never have to guess.
  • Events and reminders. Friends' birthdays show up on your dashboard automatically. Create custom events and never miss an occasion again.
  • Groups. Create a family group, a friend circle, an office Secret Santa — everyone's wishlists in one place with granular permissions.

We're not just a wishlist. We're a gifting platform — built to make every part of giving and receiving better.

What devices and platforms does Spoyla work on?

Spoyla is available on iOS, Android, and the web. Your wishlists sync seamlessly across all your devices.

How does the URL scraping work? Can I add items from any website?

Yes. Copy any product URL from any website — big retailers, small boutiques, international stores, Etsy shops, anywhere — and paste it into Spoyla. Our system automatically extracts the product name, image, and price to create a clean item card on your wishlist. If a website doesn't play nicely with our scraper (rare, but it happens), you can always add items manually with your own title, image, and price.

Can my friends see what's being bought for me?

No — and that's by design. When friends view your wishlist, they can see all your items and mark what they're planning to buy. They can see each other's reservations to avoid duplicates. But you, the wishlist owner, see none of this. From your side, the list just looks like a normal wishlist. The surprise is always preserved.

How do Group Gifts work?

When a friend marks an item as a "Group Gift," other friends can join in to contribute. Everyone in the group can see how many people are chipping in and who's involved — except the wishlist owner, who sees nothing. It's perfect for bigger items where one person shouldn't have to cover the full cost.

Can someone view my wishlist without a Spoyla account?

Yes. You can generate a public share link that anyone can open in their browser — no account, no download required. This is useful for sharing with extended family, colleagues, or anyone who isn't on Spoyla yet. They can view the full list and see what's available.

How do I add my clothing sizes?

Go to your Profile and tap on the Sizing section. You can add sizes for shirts, trousers, shoes, hats, rings, and more. Each size has an optional notes field where you can add preferences like "prefer oversized fit" or "EU sizing." Your friends can check your sizes anytime before buying you clothes — no awkward questions needed.

What are Events and how do birthday reminders work?

Spoyla has a built-in events calendar. When your friends add their birthday to their profile, it automatically appears on your home dashboard as the date approaches — so you'll never forget. You can also create custom events (anniversaries, holidays, anything) and Spoyla comes pre-loaded with global public holidays and international observances.

How do Groups work?

Groups let you pool multiple wishlists into one shared view. Create a group for your family, your friend circle, your office — whatever makes sense. Add members with different permission levels (view only, manage wishlists, or full admin). Everyone's wishlists live in one place, making it easy to see what everyone wants for a given occasion.

Is my data safe?

Yes. We don't sell your data. Your wishlists, sizing information, and personal details are yours. We use industry-standard security practices to keep your information protected. For full details, see our Privacy Policy.

I found a bug / something isn't working. What do I do?

Email us at support@spoyla.com with a description of what happened, what device and app version you're using, and a screenshot if possible. We take every report seriously and typically respond within 24 hours.

I have a feature idea. Where do I send it?

We'd love to hear it. Email support@spoyla.com with the subject line "Feature Request" and tell us what you'd like to see. We read every suggestion and they directly influence what we build next.

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